NM
Noma M

1 reviews | Active since Oct 2019

15 Jun 2021, 21:51

Refund

On 24th April I visited bounce in Menlyn Maine. After buying the tickets using two transactions. Due to the place being pack and no social distancing on the adult side. We requested a refund Lebo (manager) advised payment will reflect in 6weeks.took all my details. To date no refund was processed and its been 8 weeks

0
Replies (3)
BOUNCEInc
BOUNCEInc's reply10 Aug 2021, 10:43
Official
Hi Noma,

Has the refund reflected since this post?

If not, please contact our call centre soonest. We would like to get this resolved for you ASAP.

Kind regards

BOUNCE Inc Social Media Team
BOUNCEInc
BOUNCEInc's reply12 Aug 2021, 10:33
Official
Hi Noma,

Can you please email the details of the transaction to *** and mark it for Att: Social Media Team.

We will follow up and try to resolve it soonest.

Regards

BOUNCE Inc Social Media Team
BOUNCEInc
BOUNCEInc's reply13 Aug 2021, 07:55
Official
Hi Noma,

Try enquiries at bounceinc dot co dot za

Or find our email address details on the contact us page on our website.

Regards

BOUNCE Inc Social Media Team