SG
Sandy G

1 reviews | Active since Mar 2016

03 Jan 2022, 13:13

Extremely disappointed, my son's birthday ruined

I booked and paid for a bounce session for my son's 10th birthday tomorrow at bounce cornubia a few days ago, confirmed booking. Today I get a call from them to advise they have no socks in our size available and that my session has to be canceled. My son was looking forward to this for his birthday morning, I took off from work to ensure we had the day well spent. This is a ********* way of running your business amidst the times we already living in, once would think over a school holiday there would be sufficient stock of sock sizes? I am extremely disappointed and I not to mention when I had to break the news to my son.

0
Replies (1)
BOUNCEInc
BOUNCEInc's reply10 Feb 2022, 13:08
Official
Hi Sandy,

Our absolute apologies for the late response.

Due to shipment issues over the festive season, our sock shipment was delayed. This was completely out of our control sadly.

We really do hope to see you guys back at BOUNCE in the near future.

Once again, our absolute apologies.

^KC