I WANT MY MONEY BACK!!

WARNING FRIENDS!! DO NOT PURCHASE GOODS FROM Bottleshop.co.za!! THIS COMPANY IS A **** AND THEY WILL ***** YOUR MONEY!!

Please read below for my recent experience with Bottleshop.co.za:

I ordered a bottle of Johnnie Walker Blue Label whiskey as a gift for my father-in law's 60th birthday from Bottleshop.co.za. After two weeks I had not received any feedback from them until I called to find out that they did not have any in stock. They explained that they get it from a supplier and don't know when they will have in stock again.

They suggested I can ask for a refund and they promised to refund me my money. I thought this was the path of least resistance as I would go and purchase the goods from a different supplier or from the local bottle store.

It has now been over two weeks since I have logged my request for my refund. I have been sending multiple emails and complaint emails but have received radio silence. I followed up today and was told that nothing was actioned with regards to refunding my money! I complained and requested that the operations manager look into this and call me back before the end of the day and guess what... I have not received any feedback and no phone call from anyone!

I am getting the feeling that I will never get my money back and I feel like I have been taken for a ride! All i want is my money back so that I can purchase a bottle of whiskey for my father in-law. Is that too much to ask?

Friends please beware before you decide to purchase goods from Bottleshop.co.za as they are going to **** you and ***** your money!

P.s. Bottleshop.co.za I hope you take this complaint seriously and escalate it to someone that cares and can resolve this with a matter of urgency. I am giving you an opportunity to prove me wrong that you guys aren't absolutely useless and a bunch of *******!