FIRST AND DEFINITELY THE LAST TIME SHOPPING HERE- PAINFUL EXPERIENCE

On 22 May 2019, I reached out to Bottleshop.co.za, I dealt with the Business Development Manager. Everything was smooth before I made payment - he was prompt on emails, very eager to help... I ordered a bottle of Glenlivet 21 that was an amount of R3 249.00 and I made payment immediately as this was a gift to a friend for his birthday and I was assured that it would be there between 3-5 business days. NONE OF THAT HAS HAPPENED! It was excuse after excuse, I called in a hundred times asking to speak to the BDM and he is always CONVENIENTLY "unavailable" to take my call, strange because he was very eager to assist and just ghosted me after I made payment - he ignored all my emails.

The stuff there have pretty much been useless. What ****es me off the moment is that after following up for the hundredth time I was told that the whiskey is out of stock. How and why would they allow me to pay R 3 249 for a something that they do not have in stock?!

I honestly did not want to go down this route as I understand it reflects badly on the business' image but what can one do when they are being taken for complete idiots?!

I am NEVER SHOPPING HERE AGAIN AND I WOULD ADVISE THAT YOU GUYS DO NOT EVEN BOTHER WASTING YOUR TIME AND MONEY.