PS
Peter S

1 reviews | Active since Sept 2011

04 Feb 2020, 14:57

Dreadful service

If you're thinking of ordering from Bottleshop.co.za, don't. I've been trying to contact these people since 14 January about a gift voucher I want to use. Each of my emails gets the same reply - your enquiry has been escalated. I'm not sure whether it goes anywhere or whether their policy with complaints is to wear you down. Anyway, avoid this company.

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Replies (1)
Bottleshop.co.za
Bottleshop.co.za's reply03 Nov 2020, 13:36
Official
 
Dear Peter,   

Bottleshop.co.za was placed in Business rescue earlier this year by its creditors.  

The previous Managing Director has resigned and the business is under completely new management.

May I ask that you please contact us to lodge a claim?