Bottleshop is shockingly bad

Bottleshop is the master of false advertising and bad customer service. Caught them lying about a product's price/discount (after I bought it) they are after their massive discount still 25% more expensive than elsewhere. I canceled the order before it was shipped and they still shipped it. They are now giving me the run around on doing a refund or arranging to collect the order. Its been 5 days and numerous emails telephone calls later and still nothing.