An honest review with advice (expect no less than 6 months for delivery)

There are a lot of 1's and 5's on this site and it's difficult to understand why there is such a massive dichotomy in response. Here is an honest review.

I ordered my Whisky at the end of October / early November. It was "in stock" according to the website, and one day after the purchase, I received an email saying it was "ready for delivery". By Mid December nothing was delivered. I contacted customer support. They were responsive at first and we exchanged about 3 emails over the course of 3 weeks. By Mid January I started to believe I've been ****med. After mid January when I accused them of ******** me they stopped responding to me. I gave up all hope, contacted the bank and tried to cancel the order. 6 months later, the package was out for delivery. By this point the person I was delivering to had moved and had to get the order re-shipped to his new address in Durban.

This is what I think happened. The website ****, the product wasn't in stock and they had to order it from abroad. The whisky was probably then held in customs, which is normal in SA.

The customer service, while friendly, didn't know how to keep the customer waiting for months, so they (foolishly) just stopped communicating with me as soon as I started accusing them of ******** me, which made it seem like it was even more of a ****.

the 5's you see on this site is the company trying to repair its reputation. They're most likely ****. The 1's you see are probably people who don't live according to South African time and expect delivery services more accustomed to by other developed worlds.

I gave it a 2 because in the end I eventually got it even though by then I had given up all hope. It's a poorly run company. Buy from them if you've got 6 months to spare and don't care when the delivery arrives. Don't buy from them if you need it any time before that, they probably don't have it in stock no matter what their website says.