JJ
Jan J
1 reviews | Active since Mar 2015
25 Jan 2021, 16:28
Zero feedback & interaction on queries
Received a possible faulty unit, after numerous emails - no reply. Not one of the two telephone numbers work
Helpful (0)
Replies (3)0
Replies (3)
Botshop's replyOfficial
25 Jan 2021, 16:55Hello.
Today we had a power outage from 3H00 to 13H00. Unfortunately, our power backup only lasts for 2 hours. Our Voice over IP phones stopped working & could only get to email after 13h00. Please send email to *** or call us on ***. All is back online.
Today we had a power outage from 3H00 to 13H00. Unfortunately, our power backup only lasts for 2 hours. Our Voice over IP phones stopped working & could only get to email after 13h00. Please send email to *** or call us on ***. All is back online.
Best regards,
Botshop's reply25 Jan 2021, 16:55
Official
Hello.
Today we had a power outage from 3H00 to 13H00. Unfortunately, our power backup only lasts for 2 hours. Our Voice over IP phones stopped working & could only get to email after 13h00. Please send email to *** or call us on ***. All is back online.
Today we had a power outage from 3H00 to 13H00. Unfortunately, our power backup only lasts for 2 hours. Our Voice over IP phones stopped working & could only get to email after 13h00. Please send email to *** or call us on ***. All is back online.
Best regards,
JJ
Jan J's updateReviewer Update
26 Jan 2021, 09:15Thank you for the reply and the telephone call on 25 Jan 2021. Also thanks to Luan for assisting on the technical side
JJ
Jan J's update26 Jan 2021, 09:15
Reviewer Update
Thank you for the reply and the telephone call on 25 Jan 2021. Also thanks to Luan for assisting on the technical side
JJ
Jan J's updateReviewer Update
26 Jan 2021, 09:17I do suggest the following ..
1. remove the redundant tel no from your orders sent to customers 087808....
2. check your online reply form, as its not sending emails to you
3. add an email address under "contact us" on your website
1. remove the redundant tel no from your orders sent to customers 087808....
2. check your online reply form, as its not sending emails to you
3. add an email address under "contact us" on your website
JJ
Jan J's update26 Jan 2021, 09:17
Reviewer Update
I do suggest the following ..
1. remove the redundant tel no from your orders sent to customers 087808....
2. check your online reply form, as its not sending emails to you
3. add an email address under "contact us" on your website
1. remove the redundant tel no from your orders sent to customers 087808....
2. check your online reply form, as its not sending emails to you
3. add an email address under "contact us" on your website