BOSVELDER MANAGEMENT & STAFF WILL BRING THE PLACE DOWN

Bosvelders management is Useless! I showed up Saturday around 15h00 to query a bill, I went straight to the main bar and David approached me asking how he can help. I asked for the Manager and a glass of water while I wait. He returned to tell me he called the manager but doesn't want to give me a glass of water I must order a still water bottle. Fine I did! Waited 30minutes - still No manager, although I could see the manager is aware of me as the barman pointed out to me who he is. I asked for the Manager on Duty again with the barman Phillip - He told me Aldo is the manager and he did call him. After noticing that Aldo the manager is actually seated at a table behind me drinking a beer (draught) with his 3 female friends, having a smoke - I nearly lost it. I asked David if Aldo is even on duty or if there is another manager on duty. To my surprise there is no other manager on duty and "Aldo is always on duty" Now getting to 60minutes still no manager. I PAID my still water and walked out.

With utmost disgust that such a ****ty person can have such a big ego to not go to customers when asked for. Not all customers want to complain, I had a query & wanted to rectify an incorrect bill!

Bosvelder will never see me and the table of 20+ I always book ever again due to ****ty staff attitudes & useless management!