Bad service

I contacted Bosun for a quote 17.07.17. I emailed them several time after to get revised quote or ask questions. Note every time i try to phone the lines are not working or no one answers. Our client then accepted our quote and we wanted to proceed with purchasing the bricks as per the quotes. I tried phoning again and got cut off before i did i said to the gentleman that i did email him and he must respond as i would like to make a payment. Vver a week later and still no response. I now went with a different company. Bosun lost a sale of R130 000.00. And i will not recommend them to any of our clients. They obviously dont care about their clients and giving good service. this is directed at Bosun Midrand and also not the first time something like this is happening