EH
Edward H

1 reviews | Active since Jun 2012

11 Aug 2025, 13:01

Boston Japtech only committed to sell bad engines with no backup service or customer care.

To my regret I bought a Ford Fiesta engine from them. I knew that I probably had to give the engine a service, and maybe a new water pump and worst case a new cylinder head gasket, of which I was prepared to do. I did a compression test and found it to be very low, so I decided to remove the cylinder head, and check the valves and gasket, just to find that the pistons and sleeves have had deep score marks on them. I contacted Fernado but was told that because I have opened the engine, my warranty was void and they could not replace the engine, I accepted that they will not be replacing the engine, but I asked for a discount as I now had to replace pistons and bore the block. I spoke to Afzul and he asked me for proof of payment on the spares that I had replaced. I send him pictures and receipts and he said he will get back to me about a refund. Since then I have contacted him numerous times about the refund but have been ignored totally. Since then months has gone by and never getting a reply or a phone call. He has left me with no other option than to take this case further. If you look at their website you get slogans like "We're committed to delivering only the highest quality engines, gearboxes and car parts" or "Discover the best deals with our competitive pricing. We strive to offer you excellent products at prices that suit your budget." That is just a bunch of lies and a sales pitch. Do not buy from them, If you have issues they will just ignore you. Their parts are anything but Quality, rather buy from somebody that have confidence in their product and at least does a bore inspection or a compression test.

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