Worst Customer Service!!

<p>This was the most horrible experience with a company I have ever had. Money was deducted on my account on the 19th of October 2016 for a dinner we had in May. I spoke to the manager or someone from Boston BBQ who told be this would not be from their side, but from my banks side. I contacted FNB and they investigated thoroughly within a couple of hours and said that it was not them who put the debit order through and that they can't find Boston BBQ dinner anywhere close to the date Boston BBQ used as a referral that I recieved in the early morning hours. They also spoke to the same person I spoke to and this person I think her name was Jeanette advised FNB to ask me to send them a slip or reference number so that their creditors can investigate. I did this and followed up a week later. This person told me that they are still busy with the investigation. </p> <p> </p> <p>A week later I followed up again only to be told that she only work with reservations and won't be able to assist me with this any longer. She then gave me a email address of their creditors to follow up myself. </p> <p> </p> <p>I have still not even recieved a response from these creditors or even an acknowledgement of the mail I sent them, How am I supposed to get hold of Boston BBQ's creditors if I am a client and have only been provided with a email address that they don't even respond to?????</p> <p> </p> <p>Never in my life will I recommend anyone to go to Boston BBQ if this is how their customers get treated??</p> <p> </p> <p>How ridiculous is it that up until today, it's been more than a month and this issue has still not been resolved??</p>