Disrespectful receptionist

<p>I called to make a booking and I'm told by who every answer that phone that they are not fully booked I must do a walk in . I then asks for her name and she is speaking so soft so I say sorry and she tells me what I'm going to do with her name .. so I'm shocked and ask to speak to manager and told she that.my booking will not be taken, so I ask to speak to manager one again and the phone get given to another person who tells me that manager will be in at 12 '</p> <p> </p> <p>Bearing in.mind that the receptionist is raising her voice.. worst customers services and I them have to go eat at such a place with my family</p>