Bad service for a new year

We got there on 1st and the waiters didn't even great first thing they said was yes you must pay 230 when u finish eat and drinks is separate all good we walk in the place is dirty flats is dirty knifes and forks was thrown on the table by the waiter Lucia no napkins on the table I asked for ice I waited 20 min for ice lol the manager Joe just didn't even care when I complained very bad that place should be closed really I think the gold reef maangent need to step. In there