Terrible

I don't even want to give them one star!!! was very unhappy with my food .. when i received my food after i waited more then an 1hour for food that was pre ordered... the pre-order didnt even help and i thought it would, i did not manage to eat all my food, took the rest as take-away... when i wanted to warm it to eat, the patty was still raw i even took photos of the raw patty.

i had a manager or whatever he is "Keith" calling me the Sunday to apologize, fair enough i appreciated the call, he "OFFERED" me and my family a voucher which i did not asked for at all... he "OFFERED" however today is day 3 and did i hear anything from them or received a voucher yet? NO so now i understand why the staff can be so disrespectful and why the kitchen staff give underdone food, integrity at all as a leader...

i real hope they will up their game but i will not recommend anyone to them anymore...