PUTRID SERVICE AND WAITING TIME FOR FOOD @ BOSSA CANAL WALK

If I could leave a negative star review, that would be my 1st choice. My wife made a table reservation for us and our extended family and friends for my birthday on 20 November 2023 for our guests to arrive at about 19h00.

Long story short, our orders were taken by a waitress and then eventually a few minutes later by the manager on duty. We waited an hour for the food to arrive after ordering and then when the food was eventually brought out, we found out that only 5 out of the 15 orders were put through and processed. We then proceeded to wait almost another hour before the rest of the food was brought out. This is not my 1st time at this Bossa and not the 1st time the service was not up to scratch. The evening was completely ruined as most of our guests were hungry and tired and the children were restless. Eventually, they ended up giving us a discount on the total bill but even that could not take the distaste out of my mouth I have for this restaurant now, and certainly will never go back