Disappointing Experience

Im a fan of Bossa so when i heard there was one in canal walk i was eager to try it out.

i hate to complain but i feel this was a bit ridiculous it started off well then got comical our waitress seated us and aske for our order was simple two cokes and a juice, 10 mins later two cokes arrived and i assumed the juice would follow shorty only for the waitress to come back and ask if i received it with my reply being no she then said "o i thought so i forgot " .

we eventually got that round of drinks sorted out. i then place the food order along with a second round of drinks 2 x the same burger meal and 1 x kiddies meal along with a beer and a cider.

the waitress returns a few min later to dbl check the drinks once confirmed she disappears to comeback about 10 min later to confirm the meal which she totally *****ed up only placing 1 of the adult meals and the kiddies meal.

so we ended up only getting the one adult meal and kiddies meal at the same time with the other meal being delayed slightly.

then you have the kiddies play area with two staff members supposedly supervising here's some advise you wasting your time paying staff members in that roll as they were doing nothing of the sort they spent 90% of the time chatting to each other and the one even had the time to video call who I'm assuming is her boyfriend and had a long chat top him.

this doesn't effect me to much as i never leave my child untended but for those parent who trust that the staff are doing their job "don't"

was a disappointing experience all round and don't think ill go back to this particular Bossa