Horrible service at Bossa Burgundy

I drove all the way to bossa burgundy as I usually do twice a month, it's extremely far for us as we're from the south. Upon arrival we WERE NOT greeted by the doorman , he was visibly in an irritable mood. We signed in and I asked him what the procedure is because when I signed in he just let us stand in the doorway not providing us a table or a waiter.. I specifically asked him what is going on and he said I can find a table outside, as we looked for a table we couldn't find one, we waited in the doorway for ten hole minutes which felt like 30 minutes. I stared at him and he did not acknowledge me. When I came to him the second time and asked him what is going on!!!!???? He simply said he thought I had found a table and there are no tables available at the moment!!!!!!!!! This is completely ridiculous service for a regular customer, your food is not cheap so the fact that I come there regularly shows in a loyal customer and I liked your food and service previously it it only takes one horrible experience to completely ruin a good restaurant. I think your door guy needs to be reprimanded, I will happily come in and point out the doorman as well as explain what he did and his role in this experience