WHAT A VERY BAD CUSTOMER SERVICE I'VE EVER RECEIVE FROM BOSS AUTO SPARES....

I'm so very disappointed in Boss Auto Spares, what a the pathetic service I received from the sales person who answered a call earlier today in the morning, I called in to enquire if I could exchange some specific spare part, this person didn't even wanna know what kind of a part I need to exchange. Just because I bought the item in 2018, and now it's 2022, the thing is I wanted to explain that the parts were never used before or fitted in any car, they're still new in a box and I still have a receipt. I will never buy anything from that spares anymore, and I'll encourage my fellow friends who have cars not to buy from Auto Spares. I'LL make sure. IT'S NOT LIKE I WAS ASKING FOR A REFUND! HELL NO..!! I NEEDED AN EXCHANGE FOR SOMETHING ELSE. This sales person he's very cruel. How can you not allow a person not to exchange yet the Item it's still new, and the worst part they were going to benefit the interest because the price of that Item I needed to change has gone up, I was ready to forfeit the difference. The person who answered the call he's so stupid because he never wanted to listen to my story ... Nxa I'm so ****ed.... The business owner and management team, you need to train your staff very well.