Refund

Refund that is still outstanding for parts that were incorrectly ordered by your store.

The refund was supposed to be processed on 1 August, and as of today, 17 August, I have still not received the refund.

I have contacted the store several times, both telephonically and in person, and on each occasion I have been advised that the matter has been sent to the Accounts Department for processing. Unfortunately, despite these assurances and my repeated follow-ups, the refund has still not been processed.

I am extremely disappointed with the lack of assistance I have received in resolving this matter. I have been given the same response each time, but there has been no progress or confirmation that the refund has actually been processed.