POOR SERVICE DELIVERY

Poor service delivery ... lack of feedback ... no refund or parts replacement ... they didn't even make an effort to investigate the details and just kept to their query/ returns policy even though BOSS AUTO SPARES is at fault in supplying the incorrect parts ... Order placed 23 February 2024 for L & R VW GOLF BALL JOINTS, courier collected parts at BOSS AUTO SPARES on 06 March 2024 with estimated delivery date 13 March 2024 ... order no ***, invoice no *** ... L & R PORSCHE 924/944 BALL JOINTS recieved ... seems like BOSS AUTO SPARES are unable to read or are just idiots ...