No refund for returned goods.

I placed an order for a taillight with Boss auto, and paid the full amount. The part arrived and was incorrect. I returned the part and was offered a refund as they cannot provide the correct part. However that's when communication stopped. I furnished my banking details, and was promised a refund. Weeks have passed and still no refund or explanation. Attempts to contact management are fruitless. Warning do not pay upfront for anything at Boss Auto as you will never get your money back.