Horrible service! Bothering being a ****

I had an unfortunate encounter with Boss Auto Spares. One of the most horrible and pathetic customer service., i enquired before purchase made on the 22/07/22. I enquired before payment if you had stock and i was told yes and proceeded to make payment. There after everything went downhill, i would call between no answer to be given a goose chase i still don’t know the status of the order.

Last week Thursday i called and was told the items are not on stock but they will call during the day with an update until today I haven’t received the said call. I have been calling since yesterday with no Answer and today when the phone was answered i was transferred to online sales where again no one answered the call.

This is really upseting and tarnishing the credibility of your store as i have made an online purchase and we are dealing with lot of ****s. I need clearity in my order or be refunded if you don’t have stock as we are now approaching the third week without a clear indication of the status of the order. They then had the audacity to send an incomplete order and i asked again no-one got back to me, up until this day i am still waiting in my order!!! I have no idea if they will send it or not.

I just called and basically told they can not assist me until Shakira come back, the same Shakira who don’t answer emails!