EXTREMELY UNHAPPY

Placed an order with the manager(24/01/2020) and made payment immediately, was advised delivery in 3/4 days. A day before delivery , the manager Synie call me and informs me that there has been a price change for the part ordered. I cancelled the order and requested a refund ( bank details provided for refund 29/01/2020 ). Was informed it would take 2 days for refund. I requested for proof of payment to be sent to me as soon as refund was done. NOTHING YET (10/02/2020). Numerous phone calls and messages to Synie went unanswered. Spoke to the "owner", who knew nothing about it. Spoke to the person doing refunds and was advised all refunds take 5/10 days and that I will be contact by close of business the same day -- still waiting ... To date no proof of payment and no payment. Absolutely appalling service and attitude from management and staff. Never will recommend or do business with Boss Auto Parts EVER. PATHETIC