Do NOT buy from them Online

Do not, I repeat, do NOT purchase from them online. If you are at their shop in person, then that is up to your discretion, but I am in another part of the country. I purchased via their online store. Placed my order 23 June, I received an email stating my order is ready to collect. Sent my couriers multiple times to collect and have lost my collection payments with them as the couriers are sent away. I phoned and chose the online option and it just rings. I phoned again and chose Maraisburg where my order is apparently ready to collect and spoke to someone called Snymie who told me that the lady who handles online orders isn’t there and SHE must sort this out! He took my details and I haven’t heard from them since! Today is 08 July and order was placed 23 June. It seems that I need to accept that they stole my money with no intent to supply the purchased parts.