BOSS AUTO DOES NOT VALUE ITS CUSTOMERS, THEY NEED TO LEARN FORM THEIR COMPETITORS

I have never seen a service provider so ******** to its buying regular customers. 20 march 2020 i made online purchase which they did not acknowledge and lockdown was approaching and i needed to fix my car before the lockdown as i was going to need it for work to avoid public transport. went to their store and they made me wait for 5 hours for nothing as they did not have the parts, then i sent them countless emails requesting a refund so that i can go buy somewhere where customers are valued like goldwagen (i should have went there in the first place) and they ignored my requests no reply at all!!! as we speak i am still battling for my refund so that again i can go buy the parts to fix my care during this long weekend.