Bad after sales service

<p>I purchased a Bose mini link speaker from Amazon, it was working for about 12 months then all of a sudden kept switching off every 15-20mins.<br />I was informed by a few friends who had the same problem that there were issues with that model and they would replace it.<br />I contacted Bose numerous times and never got a response. I then posted on their Facebook page to which they rep**** asking for my serial number, I sent it to them, never to hear from them again.<br />I then continued to keep posting on their page in hope for a reply. Eventually they contact me back saying there is nothing they could do as I purchased it through Amazon.<br />It is their product that is faulty, not only mine but many other people's too. Surely they should be responsible for a manufacturing problem. <br />Either way they had no interest in helping me out.<br />Shocking service. I was prepared to send mine in for repair or replacing, however now I sit with a broken speaker! I will definitely be replacing it with a JBL. Unfortunate for them as I work in design and often speck Bose on all my jobs. After this I will not be.</p>