1 reviews | Active since Sept 2015
[Ticket: 145195]
This is a complaint regarding Swartland Electric from Malmesbury which is the Service Supplier for Bosch Siemens Home Appliances. I got action after my first complaint to Bosch. Since then, nothing happened, I am still waiting for the spare parts to be installed and replaced in my stove.<br> <br> See my email to Bosch ( the second one ) below<br> <br> Sawartland Electric eventually came to have a look at the stove. That was 3 weeks after my request to you.<br> Since then, I have had no sign of life. I have phoned to find out if the spare part ( element ) had been ordered.<br> Nobody could give give any feed-back and they are not returning my calls once more.<br> Could you maybe follow this up as I am extremely annoyed.<br>
Good Day Marie,
Thank you for bringing this matter of not getting a response from the technician and apologise for any inconvenience you may have experienced thus far.
I will be in contact with you shortly.
Thanking you in advance.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
Good Day Marie,
Thank you for bringing this matter of not getting a response from the technician and apologise for any inconvenience you may have experienced thus far.
I will be in contact with you shortly.
Thanking you in advance.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
