RM
Robert M
1 reviews | Active since Mar 2009
13 Jul 2015, 14:49
SIMPLY NO RESPONSE
Among the reasons for buying German goods is their durability, reliability and service. However BSH does not seem to fit into that pattern as my mail to [Email Removed] dated 5th of July has still not been followed up.<br> Unfortunately, this is now the second if not third time that I have this kind of trouble with Bosch and I suggest you close down your South African customer care and service centre and handle it out of Germany as the response time there is measured in hours.<br> <br> I am really a very disappointed customer!
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Replies (1)Bosch Siemens Home Appliances's replyOfficial
14 Jul 2015, 09:20Hello vastfont,
Good Morning Robert,
Thank you for bringing this matter to our attention and we apologise for an inconvenience you may have experienced.
I will be in contact with you shortly.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
Good Morning Robert,
Thank you for bringing this matter to our attention and we apologise for an inconvenience you may have experienced.
I will be in contact with you shortly.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
Bosch Siemens Home Appliances's reply14 Jul 2015, 09:20
Official
Hello vastfont,
Good Morning Robert,
Thank you for bringing this matter to our attention and we apologise for an inconvenience you may have experienced.
I will be in contact with you shortly.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
Good Morning Robert,
Thank you for bringing this matter to our attention and we apologise for an inconvenience you may have experienced.
I will be in contact with you shortly.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
