RM
Robert M

1 reviews | Active since Mar 2009

13 Jul 2015, 14:49

SIMPLY NO RESPONSE

Among the reasons for buying German goods is their durability, reliability and service. However BSH does not seem to fit into that pattern as my mail to [Email Removed] dated 5th of July has still not been followed up.<br> Unfortunately, this is now the second if not third time that I have this kind of trouble with Bosch and I suggest you close down your South African customer care and service centre and handle it out of Germany as the response time there is measured in hours.<br> <br> I am really a very disappointed customer!

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Replies (1)
Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply14 Jul 2015, 09:20
Official
Hello vastfont,

Good Morning Robert,

Thank you for bringing this matter to our attention and we apologise for an inconvenience you may have experienced.

I will be in contact with you shortly.

Kind Regards,

Meredith Madhlophe
BSH Customer Care Manager