SVdW
Suzanne Van der Westhuizen
1 reviews | Active since Nov 2015
18 Nov 2015, 08:41
Siemens bad after sale service
My siemens microwave oven broke after 8 months. I reported it to customer care services. After hearing nothing I phoned again a week later. Again nothing. After almost 2 weeks I phoned again to hear the technician phoned me and I said the microwave oven is working again! This phone call never happened. Then finally the technician makes an appointment to come to my house on 17 November, but never came! This is the worst service ever!
Helpful (0)
Replies (1)0
Replies (1)
Bosch Siemens Home Appliances's replyOfficial
18 Nov 2015, 10:12Hello SUZANNEVDWEST,
Good Morning Suzanne Van der Westhuizen,
Thank you for bringing the matter to our attention and apologise for any inconvenience you have experienced thus far with regards to the lack of communication and the technician not having called out yet.
I will be in contact with your shortly.
Thanking you in advance.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
Good Morning Suzanne Van der Westhuizen,
Thank you for bringing the matter to our attention and apologise for any inconvenience you have experienced thus far with regards to the lack of communication and the technician not having called out yet.
I will be in contact with your shortly.
Thanking you in advance.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
Bosch Siemens Home Appliances's reply18 Nov 2015, 10:12
Official
Hello SUZANNEVDWEST,
Good Morning Suzanne Van der Westhuizen,
Thank you for bringing the matter to our attention and apologise for any inconvenience you have experienced thus far with regards to the lack of communication and the technician not having called out yet.
I will be in contact with your shortly.
Thanking you in advance.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager
Good Morning Suzanne Van der Westhuizen,
Thank you for bringing the matter to our attention and apologise for any inconvenience you have experienced thus far with regards to the lack of communication and the technician not having called out yet.
I will be in contact with your shortly.
Thanking you in advance.
Kind Regards,
Meredith Madhlophe
BSH Customer Care Manager