PT
Paolo T

1 reviews | Active since Jun 2020

14 Oct 2022, 08:48

Poor service from Bosch Service Centre

Logged a Service call on 11/10/2022, got a Refernce number. When I phone in to the Bosch Service Centre, they keep on saying that "The Technician will call you".................................still waiting 3 days later. The washing machine is only 14 months old.....with a 10 year Warranty, very disappointing when you pay premium prices and you get very poor service.

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Replies (2)
Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply17 Oct 2022, 09:50
Official
We acknowledge the complain ,  we'll be in contact with you . However all our washing machines are only covered for three years under warranty . Only the Motor has a 10 year warranty . 
Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply17 Oct 2022, 09:50
Official
We acknowledge the complain ,  we'll be in contact with you . However all our washing machines are only covered for three years under warranty . Only the Motor has a 10 year warranty .