Linden in collaboration with Bosch/Siemens = horrible customer service

I don’t think a rating should be awarded. We received an out of box failure appliance from Bosch/Siemens. Dealing with Linden Appliances became even more frustrating as the technician constantly needed to order new parts. We eventually received a new extractor, but Linden Appliances wasn’t able to assist because, and I quote, “we will need to contact a CARPENTER to install the extractor”. The last time I looked up the definition of a carpenter, it wasn’t someone who installs appliances and stand to be corrected if that’s what the modern carpenter skill set entails. We already paid a skilled ELECTRICIAN to install the broken device and now we have to pay again??? That’s ridiculous. Had Bosch/Siemens sold working appliances and done the QA diligently, customers wouldn’t be in this predicament. Recommendation: don’t buy this brand.