Con Men Extraordinaire Bosch Siemens…

Con Men Extraordinaire Bosch Siemens Service Siemens Dishwasher stopped.. called BSHG two weeks to get a technician...first call... fitted new part... dishwasher wouldn't work... paid for call and part $380...needed another part.... none available... four weeks delay......would advise when available.....another week....rang BSHG... "Oh we have the part, its been here for three weeks" .......arranged service call one week later,,,,,,, received email...."we won't complete service on machine due to ****roach infestation, it's in our terms and conditions.......complained .... still won't finish repair... read terms and conditions , no such restriction, they just told lies....complained to management again, reluctantly agreed to finish the repair..... booked another service call....day of 2nd call "Sorry the tech is sick we can book for next week"....day of 3rd call "Sorry the tech is sick we can book for next week".......day of 4th call......fitted another part machined did not work....needed a rewire ****roaches have eaten through the wiring so the tech said (a load of BS inspected wiring after tech left no broken or eaten wires) .....told tech not to worry.... removed second part ....paid for call $31....first unused part removed....second unused part taken away no charge....contacted BSHG about returning first unused part...."Sorry we don't refund parts that have been fitted". Contacted them again an told them that the part has never been used and is not in the machine. This is a $200 part. Given the short sharp shrift yet again by their service department. So this crowd are the most immoral crowd purporting to be BOSH/SIEMENS service, willing to stuff you around and tell lies all to their own benefit. This has taken 3 months for their incompetence to come to the fore since I first requested a service call. Would I recommend BSHG Service ....what do you think? One star is overstating their ability to service their customers. There needs to be a negative context to the star rating system as one star is far too generous.