1 reviews | Active since Mar 2019
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Worst after-sales service ever! Bought a Bosch Fridge/Freezer over a year ago when the the freezer started giving issues. Issue 1: Bought it from Takealot who merely referred the fault/repair back to Bosch Issue 2: I tried log an online repair, no responds (2022/10/18) Issue 3: I called in (2022/10/20) and received a call on 21/10 from Claremont Home Appliance and told they cannot repair before 21/11/2022 but would call right back...... Issue 4: I called Bosch again and was told the job card was returned. When asked why did I have to call back for status check, the agent informed me their systems do not notify them of job card returns however a new call/job card has been issued after my call. Bosch is aware of the fault in their system and service but it would seem that its isn't not about the after sales service
