BOSCH SERVICE NON EXISTENT

Service doesn't exist. Saying it is poor will be a compliment. Have asked on multiple occasions for my matter to be escalated and management to call me back only to find out it was not escalated and never to receive a call back. Waiting months for item to be repaired. They order wrong parts and then change the ETA for the parts they order everytime I request an update. The dishwasher is new and has never had a successful wash. Instead of replacing the item they keep on ordering parts and delaying the process and even closing a ticket without my knowledge. I was also not kept up to date. I had to call to get an update on my case. Among the worst service I have received. They don't seem to honour their warranty and takes so long to repair the item by the time they get around to doing it it will probably be out of warranty.