RH
Richard H

1 reviews | Active since Jan 2015

12 Jul 2022, 15:33

Bosch of Old vs Bosch of New Appliances

Bosch of old = No Problems

Bosch of New = No Service

Bosch Dishwasher that does not clean the dishes. It took months to get 3 "independent" service provides with differing opinions of what was actually faulty to obtain the multitude of parts required and then fit them, in stages. It had to finally be "escalated" to Bosch/Siemens Customer Service to get a competent technician out. The dishwasher is exactly the same and does not clean the dishes. Bought at Tafelberg Furniture who have largely washed their hands on this issue ! Emails to Aziza Hendricks at BSH Home Appliances (Pty) Ltd, do not get answered !

In my book they have ruined the Bosch reputation for quality and unfortunately Siemens is *****ed with the same brush. Same company ?

0
Replies (1)
Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply18 Jul 2022, 13:07
Official
We acknowledge the complain . We will be in Contact with you .