Bosch management refusal to reply on poor service

Bosch management refuse to get back to me re: complaint on poor service delivrty and bosch technician overcharging and breaking washing machine and fridge below reply from bosch international-

Bosch Service Center ********** Wed, Nov 14, 8:20 AM (13 days ago) to me

Thank you for your email. We will take care of your inquiry and send our response shortly. We kindly would like to inform you, that your inquiry might be forwarded to the responsible legal entity within the Bosch group for support processing purposes. Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. For further information, please refer to https://www.bosch.com/data-protection-policy/ or the privacy statement on your corresponding country website.

Mit freundlichen Grüßen / Best regards

Robert Bosch GmbH Bosch Service Center Postfach 300 ********** 2 Stuttgart Tel: +49 (0)711 / ********** 0 Fax: +49 (0)711 / ********** 9

E-mail: ********** Web: www.bosch.com

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