Bosch fridges are not worth it.

We are on day 15 of having no fridge. For a 3 month old SIXTEEN THOUSAND RAND fridge replacement that I am waiting for. We were promised a 24hr turnaround for servicing. It took four full days, and I can't count how many calls, to get someone here. I literally had to beg people to call me back, and to send someone to us. To only tell us that we then need a replacement fridge, as the problem had escalated beyong repair by that stage. I have called every day for news. Im told only headoffice has news. The social media Facebook page tells me a call centre agent will phone me. They don't. The call centre says they'll send another email to HO and call me when they get a reply. They dont. They give me a landline for HO which only goes to a voice-mail. They don't reply to these voice-mails. One kind call centre agent told me to stop trying the HO number, as it only ever is on voice-mail in any case. I have pages of screenshots of calls to these contact numbers. We moved from Samsung as their service was bad. But never in my wildest dreams did I think it could to thus level of being way way worse. I'm truly mind blown by how I am expected to sit at home with no means of communicating with anyone who has any info or capacity to give me any feedback on my product exchange. Never ever again will I suffer by buying a Bosch appliance.