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sara P
1 reviews | Active since Apr 2015
06 Dec 2020, 16:43
Bosch fridges and customer service sucks
I bought a Bosch fridge 2 years ago for nearly R10 000!! After just 2 years it packed up. I reported the fault on Friday and I was told to wait until Monday for the repair. They were unable to fix it on Friday because they had no parts!!! I am without a fridge for 3 days now!!! This is ridiculous. They don’t work weekends so I had to have a miserable weekend with no fridge. After spending such a big amount of money I really expected my fridge to last longer than 2 years. Bosch should have replaced my fridge as they could not fix it on Friday
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sara P's updateReviewer Update
07 Dec 2020, 08:32I called Bosch at 8.30 Monday morning. They tell me they just opened and no feedback!! I have been without a fridge since Thursday. Over 4 days!!!!!!!! Ridiculous. Give me a new fridge or refund me
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sara P's update07 Dec 2020, 08:32
Reviewer Update
I called Bosch at 8.30 Monday morning. They tell me they just opened and no feedback!! I have been without a fridge since Thursday. Over 4 days!!!!!!!! Ridiculous. Give me a new fridge or refund me
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sara P's updateReviewer Update
07 Dec 2020, 09:01Bosch now tells me they don’t have the part and I have to wait till tomorrow. Part is coming from joburg. They refuse to give me a curtesy fridge or a replacement. How am I supposed to go another day without a fridge!!!
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sara P's update07 Dec 2020, 09:01
Reviewer Update
Bosch now tells me they don’t have the part and I have to wait till tomorrow. Part is coming from joburg. They refuse to give me a curtesy fridge or a replacement. How am I supposed to go another day without a fridge!!!