MA
Maria A
1 reviews | Active since Jul 2019
02 Jul 2020, 22:46
Bosch failure to service
I am rather dissapointed with Bosch. I spent a small fortune buying all my large appliances from Stax Store Dunkeld. Had problems with the washing machine in the first week. Now within my warranty period my hob stove has a problem with one of the plates. I called Bosch South Africa because it is under warranty only to be told by Thomas their technician that I would have to pay R560 for call out fee if the stove was not connected properly. I spent close on R30000 and this is unacceptable. If they dont want other electricians to install their product they should advise the customer. Utter failure. I am so sorry to have purchased Bosch appliances.
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Maria A's updateReviewer Update
03 Jul 2020, 23:02Today the technician came and found that a little insect came into the hob plate and it caused a short. I now have to pay for a new stove plate R650 but no labour.
I ask you this ? Why are the plates not sealed properly. To avoid this situation? I think its a failed product. On Monday I will call head office once again.
I ask you this ? Why are the plates not sealed properly. To avoid this situation? I think its a failed product. On Monday I will call head office once again.
MA
Maria A's update03 Jul 2020, 23:02
Reviewer Update
Today the technician came and found that a little insect came into the hob plate and it caused a short. I now have to pay for a new stove plate R650 but no labour.
I ask you this ? Why are the plates not sealed properly. To avoid this situation? I think its a failed product. On Monday I will call head office once again.
I ask you this ? Why are the plates not sealed properly. To avoid this situation? I think its a failed product. On Monday I will call head office once again.