tB
trevor B

1 reviews | Active since Oct 2011

07 Jun 2018, 12:23

BOSCH - ****PIEST SERVICE EVER EXPERIENCED

****piest service ever - we bought a Bosch washing machine and we were provided with a voucher number to get R500 worth of OMO Auto Washing liquid. The first time we wanted to redeem the voucher the store, Shoprite told us that they did not have stock and when we went back there today, we were told that the voucher doesn't allow them to put the transaction through.

When I called Bosch they told me I must resend them invoice, etc, which I provided them with before.

This is the ****piest service i ever received and all the calls and trips to the store is costing me more than R500.

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Replies (2)
Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply07 Jun 2018, 16:11
Official

Hi Trevor,

We apologise about this negative experience that you've had with the OMO promotion. We're hoping that we can assist you.

Please can you email our digital marketing manager on ***.

Regards

BSH Digital Customer Service

Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply13 Jun 2018, 08:26
Official

Hello Trevor,

As mentioned via email, please send us your proof of purchase and we will do our best to resolve this issue for you.

Regards

BSH Digital Customer Service