Beware of buying Siemens

I have a Siemens Surpresso S50 coffee machine which is faulty. I took it to Hirsch Service, Durban, as they are the recognised service partner for Bosch Siemens. The job was #400631. After a month the machine was returned to me at a cost of R684. It was still faulty. I took it back to Hirsch Service who worked on it for another month. It was still faulty so back for a third time. Another month and the machine is returned - faulty. After 3 months and 3 attempts, a recognised Service Partner cannot repair a Siemens appliance. I have asked Hirsch Service to refund me as they clearly do not know how to repair this appliance. My advise to anyone contemplating purchasing a Siemens product: BEWARE - when it breaks you will not be able to get it repaired.