Bad Special

On the 22 October 2015, I purchased a Bosch washing machine. I upgraded from a smaller model because Bosch was running a special. Part of the deal was an iron that came with the machine. <br> <br> I had to scan and send my receipt to Bosch to collect my iron. After writing to them on a weekly basis requesting my iron - which I was promised on a weekly basis, I have still not received the appliance. <br> <br> After saying I was going to escalate the problem I was promised delivery last week. I received two calls promising me delivery on Monday and then Friday. Both days came and went and no iron. Today I was promised personalised delivery by my contact at Bosch. He said he would be here between 17:00 and 17:30. It is now way after 18:00 and still no delivery. <br> <br> So it has taken nearly six weeks for me to get what was promised on a special. I think Bosch is being incredibly disingenuous - and I would caution anyone from partaking in an in-store Bosch promotion unless you get your goods in store.... <br>