TL
Tholeka L

1 reviews | Active since Mar 2014

20 Apr 2023, 16:19

Bad service

I bought a dishwasher about a month ago. Then we realised it was faulty because when we use it spills water out. They sent their technician up now no one bothered to contact or update us . We are sitting with a faulty machine and they our money

0
Replies (2)
Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply20 Apr 2023, 16:47
Official
The technician has been and he escalated the unit for an exchange . The exchange was approved and processed on the 17\04 and we have been in contact on one of this number ***\
***  to advise on the exchange and ETA for delivery as the unit will be coming from out Johannesburg warehouse  . 
TL
Tholeka L's update20 Apr 2023, 16:49
Reviewer Update
Which number because I have never been contacted and never spoke with anyone. Please Bosch people do not lie on a public platform you are lying. No one made any contact. I wouldn’t write this if I had been