Bad Service

Booked a Bosch service (ref ***) on 3 February to service B gas stove/oven. Hinges, seals and rubbers to be serviced. The stove/oven was in a 100% working order and i required normal maintenance.<br> <br> The week after the technician arrived with the parts but the parts was incorrect. He then returned on the 24 February with new parts. Whilst installing the parts the technician chattered the gas oven glass door. <br> The technician informed us a day later that they cannot get a original class door to replace the broken one and that a custom/normal class door cut will be done and installed. I REFUSED as the door he broke was a original Bosch glass door and I do not want a \****"door. Bosch ordered a original door from Germany.<br> <br> Got a message on 9 March that the door will in RSA on 19 March.<br> <br> Since 19 March I had to phone the service centre on status"