LB
Laura B
1 reviews | Active since Nov 2010
10 Sept 2025, 07:32
Avoid Bosch if you value your sanity
The lack of care and attention that we are receiving as new owners of a faulty Bosch Gas Stove is astounding. We have been given a stove where after one week of full operation only two burners work and the oven and grill take in excess of 30 seconds each to light. Calls and emails to the service centre elicit only empty promises. I am the owner of several Bosch appliances and Bosch has been my brand of choice for many years for washers / dryers but I am regretting the decision to buy a Bosch stove every single day.
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Replies (3)0
Replies (3)Bosch Siemens Home Appliances's replyOfficial
10 Sept 2025, 19:12 We acknowledge the complaint . We will be in contact with you to support and get this resolved.
Bosch Siemens Home Appliances's reply10 Sept 2025, 19:12
Official
We acknowledge the complaint . We will be in contact with you to support and get this resolved.
LB
Laura B's updateReviewer Update
12 Sept 2025, 07:56The day after the above review I was contacted by Bosch and the very same day a technician called to evaluate the appliance. It was found to have two faulty parts which are being replaced.
I am happy that the matter has been attended too and am grateful for Hellopeter, without which I would still be waiting. Well done Hellopeter.
I am happy that the matter has been attended too and am grateful for Hellopeter, without which I would still be waiting. Well done Hellopeter.
LB
Laura B's update12 Sept 2025, 07:56
Reviewer Update
The day after the above review I was contacted by Bosch and the very same day a technician called to evaluate the appliance. It was found to have two faulty parts which are being replaced.
I am happy that the matter has been attended too and am grateful for Hellopeter, without which I would still be waiting. Well done Hellopeter.
I am happy that the matter has been attended too and am grateful for Hellopeter, without which I would still be waiting. Well done Hellopeter.
Bosch Siemens Home Appliances's replyOfficial
17 Sept 2025, 10:10We are happy to hear that the matter was resolved. Thank you for your feedback .
Bosch Siemens Home Appliances's reply17 Sept 2025, 10:10
Official
We are happy to hear that the matter was resolved. Thank you for your feedback .
