IMMD
Ian Mark Mac Donald

1 reviews | Active since Jun 2015

25 Jun 2015, 17:17

A wonderful employee

I emailed your service department for 2 spare parts I needed for my gas stove. The one part Bosch did not supply as this was linked to the gas unit. Your employee Peter Chauke took it upon himself to find the part for me in his spare time, and when he found the part, refused any money or compensation for sourcing the part. Peter told me he was just happy that he could assist me with the part. Where do you find such employees? Bosch you can be very proud to boost that you have such an employee. Peter can only add huge value to your establishment. Again, well done Peter.

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Replies (1)
Bosch Siemens Home Appliances
Bosch Siemens Home Appliances's reply26 Jun 2015, 16:44
Official
Hello Ianmac1966,

Afternoon Ian,

Thank you for such a lovely accolade.

We will make sure to forward the compliment and acknowledge the extra mile that he took in finding the part that was needed.

Kind Regards,

Meredith Madhlophe
BSH Customer Care Manager