DW
Donna W

1 reviews | Active since Apr 2017

06 Jan 2022, 19:03

Terrible & Shocking Customer Service,

Shocked & utterly disappointed with the service I have received. We contacted them in March 2021 and arranged for our goods to be shipped to the UK in June 2021. Which only finally arrived the 12th November 2021, after much frustration. Many of our items were missing, others were broken and now trying to follow up and get some feedback is near impossible, still not resolved!! Having read some of the other reviews I am just shocked that I am not the only one :-( Will never recommend them to others immigrating!

0
Replies (1)
BOS Logistics
BOS Logistics's reply18 Jan 2022, 15:19
Official
Good day,

We have alerted our CSD in Cape Town to ensure we look into why you feel you were not given the service experience you had come to expect.

We will reach out to you shortly. Thank you for bring this to our attention.

BOS LOGISTICS (PTY) Ltd