IP
Ian Paton-Ash

1 reviews | Active since May 2017

18 May 2017, 11:24

No hole, no refund

<p>We paid a deposit of R20000 to Jacque Du Plessis on 6 February 2017 and we still have no hole after more than 3 months. Jacque and Anneke are not responding to calls or emails from us . We have requested our deposit back as we have no water on our property and our situation is dire. </p> <p>When we originally spoke to Jacque and asked whether he would be available to drill for us he told us he would be able to do it in 4 weeks and that we must pay the deposit to secure the drilling of the hole. We paid the very next day. </p> <p>Putting this in context we have now come to realise that Jacque and Anneke had no intention of drilling our hole. Holding our deposit is totally unacceptable and constitutes theft.</p> <p>As we also serve the agricultural industry we will utilise all resources available to us to let people know Jacque and Anneke's business etiquette.</p> <p> </p>

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Ian Paton-Ash's update19 May 2017, 15:09
Reviewer Update

We received a call from Jacques yesterday afternoon relating to the above issue. This was an unfortunate incident. We discussed the refunding of the deposit and he assured us he would have the deposit in our account today. He has honoured the statement he made and refunded our deposit. This matter has now been resolved.

Thanks for the refund Jacques!