Borehole drillers

Hi.i sourced Boramat Pumpsi to drill water for me on the 15 july 2020.Every thing went for a week.A week their pump malfunctioned. I called them several times to come and fix their pump they didn't come so i hired another contractor to fix the same. Now can you help me to get my refund since his guarantee was six months.

The name of the company is Boramati Pumps.registration ***.Stay in Lemonfontein farm Dendron.Contact person Willem Vorster *** or MaryAnn Vorster ***